MetroMedi - Terms & Conditions
Metromedi.com ('Website') is an online service operated and managed by MEDREM PHARMA PRIVATE
LIMITED ('Metromedi.com' or 'we' or 'us'). In using the Metromedi.com service, you are
deemed to have accepted the terms and conditions of the agreement listed below or as may be
revised from time to time ('User Agreement'), which is, for an indefinite period and you
understand and agree that you are bound by such terms till the time you access this Website.
If you have any queries about the terms and conditions of this User Agreement or have any
comments or complaints on or about the Website, please email us at [email protected] or
call us on our customer care number +91 9347422222. We reserve the right to change the terms
and conditions of this User Agreement from time to time without any obligation to inform you
and it is your responsibility to look through them as often as possible.
Ownership of rights
Any use of this Website or its contents, including copying or storing it or them in whole or
part, other than for your own personal, non-commercial use is prohibited without the
explicit permission of Metromedi.com. All information displayed, transmitted or carried on
the website is protected by copyright and other intellectual property laws.
Copyrights and other intellectual property in respect of the some of the content on the
website may be owned by the third parties. This site is designed, updated and maintained by
Metromedi.com or its licensors. You shall not modify, publish, transmit, transfer, sell,
reproduce, create derivative work from, distribute, repost, perform, display or in any way
commercially exploit any of the content available on the website www.metromedi.com.
Accuracy of content and invitation to offer
We have taken all care and precaution to try and provide accurate data and information. In
the preparation of the content of this website, in particular to ensure that prices quoted
are correct at time of publishing and all products have been fairly described. All prices
are displayed inclusive of VAT. Services however are listed exclusive of service tax as
rules for service tax vary with different services. Packaging may vary from that shown.
The weights, dimensions and capacities given are approximate only. We have made every effort
to display as accurately as possible the colors of our products that appear on the Website.
However, as the actual colors you see will depend on your monitor, we cannot guarantee that
your monitor's display of any color will accurately reflect the color of the product on
delivery. All products/services and information displayed on the Website constitute an
invitation to offer. Your order for purchase constitutes your offer which shall be subject
to the terms and conditions of this User Agreement. We reserve the right to accept or reject
your offer in part or in full.
Our acceptance of your order will take place upon dispatch of the product(s) ordered.
Dispatch of all the product(s) ordered, may or may not happen at the same time, in such a
scenario that portion of the order which has been dispatched will be deemed to have been
accepted by us and the balance would continue to be on offer to us and we reserve the right
to accept or reject such balance order.
No act or omission of Metromedi.com prior to the actual dispatch of the product (s) ordered
will constitute acceptance of your offer. If you have supplied us with your email address or
phone number, we will notify you by email and/or phone number, as the case may be, as soon
as possible to confirm receipt of your order and email/contact you again to confirm dispatch
and therefore acceptance of the order.
Usage Restrictions:
You should not use the website for any of the following purposes:
- Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar,
obscene, or otherwise objectionable material.
- Transmitting material that encourages conduct that constitutes a criminal offence
results in civil liability or otherwise breaches any relevant laws, regulations or code
of practice.
- Gaining unauthorized access to other computer / network systems.
- Interfering with any other person's use or enjoyment of the Website.
- Breaching any applicable laws.
- Interfering or disrupting networks or websites connected to the Website.
- Making, transmitting or storing electronic copies of materials protected by copyright
without the permission of the owner.
You are not permitted to host, display, upload, modify, publish, transmit, update or share
any information on the Website that belongs to another person and to which you do not have
any right to; is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic,
pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically
objectionable, disparaging, relating or encouraging money laundering or gambling, or
otherwise unlawful in any manner whatever; harm minors in any way; infringes any patent,
trademark, copyright or other proprietary rights; violates any law for the time being in
force; deceives or misleads the addressee about the origin of such messages or communicates
any information which is grossly offensive or menacing in nature; impersonate another
person; threatens the unity, integrity, defense, security or sovereignty of India, friendly
relations with foreign states, or public order or causes incitement to the commission of any
cognizable offence or prevents investigation of any offence or is insulting any other
nation.
You are also prohibited from:
- Violating or attempting to violate the integrity or security of the Website or its
content.
- Transmitting any information (including job posts, messages and hyperlinks) on or
through the Website that is disruptive or competitive to the provision of services by
us.
- Intentionally submitting on the Website any incomplete, false or inaccurate information.
- Making any unsolicited communications to other users of the Website.
- Using any engine, software, tool, agent or other device or mechanism (such as spiders,
robots, avatars or intelligent agents) to navigate or search the Website.
- Attempting to decipher, decompile, disassemble or reverse engineer any part of the
Website.
- Copying or duplicating in any manner any of the content on the Website or other
information available from the Website.
- Framing or hot linking or deep linking any content on the Website.
Quantity Restrictions
We reserve the right, at our sole discretion, to limit the quantity of items purchased per
person, per household or per order. These restrictions may be applicable to orders placed by
the same account, the same credit / debit card, and also to orders that use the same billing
and/or shipping address. We will provide notification to the customer should such limits be
applied. We also reserve the right, at our sole discretion, to prohibit sales to any one as
we may deem fit.
Pricing Information
While we strive to provide accurate product and pricing information, pricing or typographical
errors may occur. We cannot confirm the price of a product until after you order. In the
event that a product is listed at an incorrect price or with incorrect information due to an
error in pricing or product information, we shall have the right, at our sole discretion, to
refuse or cancel any orders placed for that product, unless the product has already been
dispatched. In the event that an item is mis-priced, we may, at our sole discretion, either
contact you for instructions or cancel your order and notify you of such cancellation.
Unless the product ordered by you has been dispatched, your offer will not be deemed
accepted and we will have the right to modify the price of the product and contact you for
further instructions using the e-mail address or the contact number provided by you during
the time of registration, or cancel the order and notify you of such cancellation.
In the event we accept your order the same shall be debited to your credit / debit card
account and duly notified to you by email or the contact number, as the case may be, that
the payment has been processed. The payment may be processed prior to dispatch of the
product that you have ordered. If we have to cancel the order after we have processed the
payment, the said amount will be reversed back to your credit / debit card account. We
strive to provide you with best value; however prices and availability are subject to change
without notice. Our promotional offers/discounts are not site wide and are limited to
selected categories. Coupon codes may not be applicable on categories like diapers, baby
food etc. or such other product or service as may be determined by us in our sole
discretion.
Indemnity
We disclaim all warranties or conditions, whether expressed or implied, (including without
limitation implied, warranties or conditions of information and context). We shall not be
liable to any person for any loss or damage which may arise from the use of any of the
information contained in any of the materials on this Website. This User Agreement and any
contractual obligation between us and you will be governed by the laws of India, subject to
the exclusive jurisdiction of Courts in New Delhi. All disputes will be subject to
arbitration in New Delhi in English by a single arbitrator appointed by us under the
Arbitration and Conciliation Act, 1996.
Each party to arbitration shall bear its own cost. You agree to defend, indemnify and hold
harmless Metromedi.com, its employees, directors, officers, agents and their successors and
assigns from and against any and all claims, liabilities, damages, losses, costs and
expenses, including attorney's fees, caused by or arising out of claims based upon your
actions or inactions, which may result in any loss or liability to Metromedi.com or any
third party including but not limited to breach of any warranties, representations or
undertakings or in relation to the non-fulfillment of any of your obligations under this
User Agreement or arising out of your violation of any applicable laws, regulations
including but not limited to intellectual property rights, payment of statutory dues and
taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of
service by other subscribers and infringement of intellectual property or other rights. This
clause shall survive the expiry or termination of this User Agreement.
Eligibility to use
Use of the Website is available only to persons who can form legally binding contracts under
applicable law. Persons who are "incompetent to contract" within the meaning of the Indian
Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the
Website. We reserve the right to terminate your membership and refuse to provide you with
access to the Website at our sole discretion. The Website is not available to persons whose
membership has been suspended or terminated by us for any reason whatsoever.
If you are registering as a business entity, you represent that you have the authority to
bind the entity to this User Agreement. We make no representation that any products or
services referred to in the materials on this Website are appropriate for use, or available
outside India. Those who choose to access this Website from outside India are responsible
for compliance with local laws if and to the extent local laws are applicable. We will
deliver the products only within India and will not be liable for any claims relating to any
products ordered from outside India.
Some Indian states prohibit direct sale of merchandise from other states and require special
documentation to effect such a sale without dual taxation, if we receives an order from such
states or to be delivered to such states under such circumstances we retain the right to
accept or reject the order at our sole discretion. Those who choose to access this Website
from Indian states which restrict such use are responsible for compliance with local laws if
and to the extent local state laws are applicable. We will deliver the products only within
states having open import policy and will not be liable for any claims relating to any
products ordered from restricted states. Except where additional terms and conditions are
provided which are product specific, these terms and conditions supersede all previous
representations, understandings, or agreements and shall prevail notwithstanding any
variance with any other terms of any order submitted.